Opening a bank account

Colleagues going through the process

My congratulations to the Afghanistan International Bank and in particular to Mr Yama Naseri, the manager of our local branch.

The other day we visited AIB to open a bank account. Not only was the process relatively painless, but we were also served a very pleasant cup of tea... certainly some of the banks back in the UK could learn a thing or two about customer service from these guys!

It is these small but significant interactions with professional people doing a good job that continues to give me hope for Afghanistan.